Terms & Conditions

1. Introduction

Welcome to bgb88, Bangladesh's trusted online casino and cricket betting destination. These Terms & Conditions ("Terms") govern your access to and use of the bgb88 website and all related services, features, and content. These Terms apply to all visitors, registered users, and anyone who interacts with our platform in any capacity.

By accessing or using bgb88 in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and Responsible Gaming guidelines. If you do not agree with any part of these Terms, you must not use our platform. bgb88 reserves the right to update these Terms at any time, and it is your responsibility to review them periodically.

2. Eligibility

To open an account and use bgb88 services, you must satisfy all of the following eligibility criteria at the time of registration and on an ongoing basis:

• You must be at least 21 years of age. bgb88 operates a strict 21+ policy with no exceptions.
• You must be a natural person acting in your own name and on your own behalf — corporate accounts are not permitted.
• You must not be accessing the platform from a jurisdiction where online gambling is prohibited by applicable law.
• You must not be self-excluded from any gambling platform or have been excluded by bgb88 at any prior time.

3. Account Registration & Verification

Each individual may hold only one registered account with bgb88. Opening multiple accounts — whether under the same name, same device, same IP address, or the same payment method — constitutes a breach of these Terms and may result in all associated accounts being closed and balances forfeited. You are required to provide accurate, complete, and up-to-date information at the point of registration.

KYC Verification Requirements

• A valid government-issued National ID (NID) or Passport confirming your identity and date of birth.
• Proof of address — a recent utility bill, bank statement, or equivalent official document issued within the last 90 days.
• Proof of payment method — a screenshot or confirmation from your bKash, Nagad, Rocket, or Upay account confirming ownership.
• Verification must be completed within 30 days of account creation, or at the point when a withdrawal is first requested, whichever comes sooner.

bgb88 reserves the right to request additional documentation at any stage, including during periodic account reviews. Failure to provide the required documentation may result in account restrictions or closure. All submitted documents are handled in accordance with our Privacy Policy.

4. Deposits and Withdrawals

bgb88 supports a range of popular payment methods trusted by Bangladeshi players. All transactions must originate from a payment account registered in your own name. Third-party deposits and withdrawals are strictly prohibited and will trigger an immediate account review.

Deposit Rules

• The minimum single deposit is ৳500. There is no maximum deposit limit, subject to individual payment provider limits.
• Deposits are credited to your bgb88 wallet in real-time for bKash, Nagad, Rocket, and Upay transactions. Bank transfer deposits may take up to 2 business hours.
• bgb88 does not charge deposit fees. However, your payment provider may apply their own transaction charges.
• Deposited funds may only be used for wagering on bgb88 games and sports markets. Deposits cannot be used as a money transfer mechanism.

Withdrawal Rules

• The minimum withdrawal amount is ৳1,000. Withdrawals below this threshold will be declined until the balance reaches the minimum.
• Withdrawals are processed within 24 hours of a verified request, subject to the completion of KYC verification and any applicable wagering requirement on bonus funds.
• All withdrawals must be made to the same payment method used for the corresponding deposit. bgb88 does not permit withdrawal to a different payment account without prior approval.
• bgb88 reserves the right to delay or withhold a withdrawal pending completion of identity verification, anti-money-laundering checks, or investigation of suspected irregular activity.

5. Bonuses and Promotions

bgb88 offers a range of bonuses and promotional rewards to both new and existing players, including welcome bonuses, deposit match offers, free spins, and seasonal promotions tied to major events such as the BPL, IPL, T20 World Cup, and Eid. The following general bonus conditions apply to all promotional offers unless otherwise specified:

• All bonuses are subject to a minimum wagering requirement (rollover) before any associated winnings can be withdrawn. The specific rollover multiplier for each bonus is stated on the relevant promotion page.
• Bonuses may only be used on eligible games. Certain high-RTP games and live dealer tables may be excluded from bonus wagering contribution calculations.
• A player may not hold more than one active welcome bonus simultaneously. Subsequent deposits to meet wagering requirements on an existing bonus will not qualify for a new welcome offer.
• bgb88 reserves the right to amend, suspend, or cancel any promotion at any time. Bonuses obtained through fraudulent activity, collusion, or exploitation of system errors will be voided and the account reviewed.

bgb88 shall not be liable for any bonus that is not received due to a technical error. Players who believe a bonus has not been credited correctly should contact our support team within 72 hours of the eligible qualifying event.

6. Responsible Gaming

bgb88 is fully committed to promoting responsible gambling. We provide a range of player-protection tools to help you stay in control of your gaming activity. These tools are available free of charge at any time by contacting our support team:

• Deposit limits — set daily, weekly, or monthly caps on how much you can fund your account.
• Time-out periods — temporarily suspend your account for 24 hours, 7 days, or 30 days to take a break from gambling.
• Self-exclusion — permanently close your account if you feel that gambling has become a problem. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

bgb88 urges all players to gamble only with money they can afford to lose and to treat gambling as entertainment, not as a means of income. If you or someone you know is struggling with problem gambling, please reach out to our support team at any time via our live chat or email.

7. Prohibited Activities

The following activities are strictly prohibited on bgb88 and will result in immediate account suspension, forfeiture of funds, and potential reporting to relevant authorities:

• Using automated bots, scripts, or third-party software tools designed to gain an unfair advantage in any game or betting market.
• Colluding with other players or third parties to manipulate game outcomes or exploit bonus structures.
• Engaging in any form of money laundering, including depositing funds through gambling activity without genuine play intent.
• Opening multiple accounts to claim promotional offers more than once, or sharing an account with another person.
• Attempting to exploit technical errors, software glitches, or pricing mistakes to generate artificial profit. Any winnings arising from such exploitation will be voided.

8. Intellectual Property

All content on the bgb88 platform — including but not limited to logos, graphics, software, text, game interfaces, and audiovisual elements — is the exclusive intellectual property of bgb88 or its licensed content providers. Nothing on this site grants you any licence or right to reproduce, distribute, publicly display, or create derivative works from any bgb88 content without prior written consent.

The bgb88 trademark and brand name may not be used in any context without explicit written permission. Unauthorised use of bgb88 intellectual property for commercial purposes may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by applicable law, bgb88 shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in any way connected with your access to or use of the platform, including but not limited to losses arising from betting decisions, system downtime, or unauthorised account access caused by your failure to secure your login credentials.

bgb88 makes no warranty that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use the platform entirely at your own risk. Where applicable consumer protection laws do not permit exclusion of certain liabilities, our liability shall be limited to the maximum extent permitted by those laws.

10. Amendments to These Terms

bgb88 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page. Your continued use of the bgb88 platform after any amendment constitutes your acceptance of the revised Terms.

It is your responsibility to check these Terms periodically for updates. bgb88 may also notify registered users of significant changes via the email address associated with their account. However, failure to receive such notification does not exempt any user from being bound by the revised Terms.

11. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable international online gaming law and the internal policies of bgb88. Any dispute arising from your use of the platform that cannot be resolved informally through our customer support team will be referred to binding arbitration. bgb88 does not submit to the jurisdiction of any specific national court as a primary dispute resolution forum. We encourage all players to contact our support team in the first instance — the majority of issues can be resolved quickly and fairly without formal proceedings.

12. Contact Us

If you have any questions regarding these Terms & Conditions, need clarification on any clause, or wish to exercise any of your player-protection rights, our support team is available 24 hours a day, 7 days a week, in both English and Bengali.

Email: [email protected] (plain text — not a clickable link). Response times are typically under 2 hours during Bangladesh Standard Time (BST, UTC+6) business hours.